GSMsolutions Terms & Conditions.
At GSMsolutions our philosophy is simple, we always put our customers first! We promise to provide exceptional service from your very first contact.
We promise that we will endeavour to exceed our customers expectations at every step of the process. It is our drive and determination to provide customers with such a high level of service that has earned GSMsolutions a reputation to be proud of.
Our policy is to offer our customers the best combination of choice, value and service on the market. Because electronic products can be complicated and difficult to understand, we are committed to using clear and straightforward language in all our customer, we try to meet the highest standards of clarity, openness and honesty.
At GSMsolutions customer satisfaction is paramount. We strive to make your shopping experience, be it online or in our store, a pleasant one. Our staff are required to have a knowledge of technology before before being employed with us and continually learn about the latest trends through external classes while working with us. As a result we have a knowledgable team who will always do their upmost to help and advise you on your purchase.
Due to increasing credit card and cheque payment fraud, GSMsolutions will ONLY accept these payments from the owner of the credit card or cheque account. We will always verify these payments against the registered address of the credit card and confirm all cheques are legal with the relevant bank before sending out any items. When you make a purchase on GSMsolutions your IP details are recorded for security reasons and we will use them on the event of credit card or PayPal chargeback. Credit card fraud is a serious offence. Any attempts to fraudulently obtain products from GSMsolutions will result in prosecution to the full extent of the law.
YOUR MEMBERSHIP ACCOUNT:
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. GSMsolutions and it's associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
SMS ORDER NOTIFICATIONS:
In addition to the standard email notifications of when your order status has changed you will also receive an SMS notification when your order ships. We have designed this service to keep you up-to-date and be more efficient. To stop this service simply reply "stop sms" to the sms message and your number will be removed.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT:
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam": You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. GSMsolutions reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant GSMsolutions and it's associates a non exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant GSMsolutions and it's associates and GSMsolutions the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify GSMsolutions or it's associates for all claims resulting from content you supply. GSMsolutions has the right but not the obligation to monitor and edit or remove any activity or content. GSMsolutions takes no responsibility and assumes no liability for any content posted by you or any third party.
GSMsolutions and it's associates attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it to us in an unused condition.
OEM products and descriptions:
All product images on our website are for illustration purposes only. If the product you order is unavailable we reserve the right to replace the item with a product of similar spec. We use a combination of original and OEM products. Images may display original product but same spec OEM product may be shipped. Please contact us before you order if you wish to enquire if the product is original or OEM.
What is OEM?
An original equipment manufacturer, or OEM product refers to the company that originally manufactured the product. When referring to electronic parts, OEM designates a replacement part made by the manufacturer of the original.
For instance, most Apple products are made by Foxconn NOT Apple themselves as most people assume. When Foxconn make a product for Apple Inc, Apple will then sell the product under their brand with fancy packaging. Foxconn can then supply the same product without the packaging and Apple logo to other companies, this product is basically the same and is called an OEM product.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:
THIS SITE IS PROVIDED BY GSMsolutions ON AN ":AS IS": AND ":AS AVAILABLE": BASIS. GSMsolutions MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GSMsolutions DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GSMsolutions DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM GSMsolutions ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GSMsolutions WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Whilst every effort has been made to ensure that the information on this site is as accurate as possible, GSMsolutions cannot be held responsible for any inaccuracies or consequences arising out of the use of this site.
SITE POLICIES, MODIFICATION, AND SEVERABILITY:
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to GSMsolutions. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
GSMsolutions do not disclose customer information to third parties, ever. We strongly believe in the privacy rights of an individual, and as such have ensured that all sensitive information is held in a database that individual staff do not have access to. Credit card numbers and details are encrypted and stored on a trusted server with bank-level security installations protecting it. Our privacy policies are strictly in accordance with the Data Protection Acts - information about your data protection rights can be viewed online on the Data protection website - www.Dataprotection.ie
Repairs & Services:
At GSMsolutions customer satisfaction is paramount and we aim to provide the best possible service as outlined within our policy. Turnaround times for services are only estimates and can vary. We are not responsible for loss of data - data may be deleted in repair process. Software updates, restore or reset may relock your phone. I confirm I have left no SIM cards/ Memory cards/Accessories unless stated above. No refunds whatsoever for special order items. Deposits are non-refundable unless item is unavailable.
Shipping costs are non-refundable. Items returned for multiple reoccurring faults may be refunded for the latest repair providing they are returned within the warranty period. We provide 1-month warranty on sales & repairs. Items must be returned within 1 month for any claims. Returns under warranty will not be accepted after our 1-month warranty period. Our warranty covers labour and any parts that we replaced. Items not collected within two months will be disposed to recover costs. You will invalidate your 1-month warranty if you remove or tamper with any security/warranty labels we place on repaired device or purchased item.
If the exact same fault occurs while still under the 1-month warranty the unit will be fixed free of charge providing the fault is caused by failure of the same part we replaced. As a goodwill gesture, if your item is returned during the 1-month warranty with an unrelated fault or after that month we can fix at a mutually agreed charge.
Under the Sale of Goods Act 1980 if an item is found to have a manufacturer fault we will repair or replace within our warranty period providing it has not been tampered with or damaged and providing you have your receipt. Electronic repair processes can cause further irreversible damage when attempted due to factory seals being broken or sealed components been disassembled. This is more common in liquid damage units and mobile phones. I will not hold GSMsolutions responsible for the loss or accidental damage to any item left in for service due to attempted repair. No Returns unless faulty on consumables including repair components/data cables/repair tools/batteries/chargers/memory/software/books/SIM cards or any device that is inserted into your ear.
We only offer refunds on items unless they cannot be repaired or replaced, in that case all accessories/parts must be returned in as-new saleable condition. No Returns without receipt. Old parts are disposed. No collections without receipt or ID. Photocopies of receipt are not accepted. Please wait for call/text or email before coming to collect your item. We reserve the right to replace your item with a similar item if yours cannot be fixed. Items fixed for free which are out of warranty carry no further warranty. Batteries in used items are not covered under warranty T&Cs are subject to change without notice. You are advised to check our website for the latest T&Cs. This is in addition to your statutory rights.
When is comes to sealing water proof cameras some manufacturers require annual replacement of a camera's seals for any extended warrantee to remain in force. While the seals themselves are a minor component GSMsolutions DO NOT guarantee the camera will be water proof after we have repaired or attempted the repair of said item. We don't provide warranty for seals in any circumstance.
GSMsolutions Logo, Trade Mark & website content.
You may not use the GSMsolutions Logo or any other GSMsolutions owned content, Graphic symbol, logo, or icon on or in connection with web sites, products, packaging, manuals, promotional/advertising materials, or for any other purpose except pursuant to an express written trademark license from GSMsolutions, such as a reseller agreement. GSMsolutions provide a Logo & website Use Agreement for companies that wish to use our trademarks. Use of GSMsolutions trademarks is prohibited, unless expressly authorized. To use our logo or trademark please Contact Us to obtain an authorization.
The GSMsolutions Logo is a registered Trademark under Class 37, Trade Mark registration number 246691. Full details can be found here.
2 for 1 Bitcoin offer:
Please note: Some items are excluded from this offer and some items may be limited to 2 per person. Items excluded are mobile phones, stickers, Bitcoin itself, Bitcoin related products, software products, publications, custom orders and any item that is on sale or been sold at a discounted price. Also excluded are any items above the value of €50.
Changes to this Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. If there are material changes to this statement, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how GSMsolutions is protecting your information.