I would like to take time and write you personally to congratulate you on the high standard of service your staff gave to me today at National iPod Repair Centre Ireland.
The display, as Apple described, on my iPhone suddenly died Thursday evening and I spent the best part of Friday yoyo-ing between Apple Customer service and Compu b both insisting the other was responsible for solving my issue. As I run my own business and rely heavily on my iPhone for this, it was a very urgent issue and one I simply could not get resolved between the two previously mentioned companies.
I Googled and found your website, which impressed me as you portrayed a passion for high standards and most unusually personal contact details, and thank goodness I did as I wasn’t disappointed. Your friendly staff reassured me I could get the phone fixed and have it back in time before close of business today. This has been music to my ears as I was told the possibility of a fourteen day wait by the others!
As I am originally from the UK I have only dealt directly with Apple Stores which of course Dublin does not have so am delighted to have found a reliable alternative.
I will be collecting it at 5.30pm when I am in no doubt that I will be delighted with the result.
I will most definitely be recommending you to all my clients and most definitely be smiling for the camera also when I return! Please have no hesitation in using this testimonial or photo for marketing purposes.
Roni Bruno – DIRECTOR
A very big thank you to Roni and everyone who have taken the time to write to us.
See what more happy customers have to say about us here: http://GSMsolutions.ie/testimonials.html
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